Delivery & shipping

Your outdoor gear delivered simply, quickly, and with care.

Shipping rates

Indicative prices based on parcel weight.

Pickup point Mondial Relay

Free delivery on orders over €79.

Parcel weight Rate
0 to 0.5 kg 3,90 €
0.5 to 1 kg 4,90 €
1 to 2 kg 5,90 €
2 to 5 kg 7,90 €
Orders from €79 Free
Home delivery Colissimo

Standard delivery to the address of your choice.

Parcel weight Rate
0 to 0.5 kg 5,90 €
0.5 to 1 kg 6,90 €
1 to 2 kg 7,90 €
2 to 5 kg 9,90 €
5 to 10 kg 14,90 €
Express Chronopost

For priority orders, subject to availability.

Parcel weight Rate
0 to 0.5 kg 9,90 €
0.5 to 1 kg 11,90 €
1 to 2 kg 13,90 €
2 to 5 kg 17,90 €
5 to 10 kg 24,90 €
Please note

For bulky or particularly heavy items, a specific rate may be applied at checkout. The final price displayed in the cart takes into account the total weight, the delivery address, and the selected carrier.

Available carriers

Several options to suit your delivery needs.

Economy Mondial Relay
  • Retail pickup point
  • Parcel tracking included
  • Free delivery on orders over €79
Standard Colissimo
  • Home delivery
  • Parcel tracking included
  • Suitable for light and medium-sized parcels
Express Chronopost
  • Priority processing and express shipping
  • Enhanced tracking
  • Option available depending on location and weight
Order preparation

Every order is checked before shipping.

Once your payment has been validated, we check item availability, prepare your parcel and send the information to the selected carrier.

Orders containing multiple products may be combined into a single parcel whenever possible, to simplify delivery and reduce the number of shipments.

Preparing an outdoor order
Delivery process

How does your delivery work?

01 Order confirmed

You will receive a confirmation once your payment has been validated.

02 Preparation

The products are checked, protected and packaged before being handed over to the carrier.

03 Shipping

A tracking email allows you to follow the progress of your parcel.

04 Delivery

You receive your equipment at home or at the selected pickup point.

Frequently asked questions

Helpful answers before you place your order.

Can I change my address after placing an order?

Contact us as soon as possible after your order is confirmed. If the parcel has not yet been shipped, we will do our best to change the address.

Why do the shipping costs change depending on my cart?

Shipping costs may vary depending on the total weight of the items, their volume, the delivery address and the available carrier.

Does free delivery apply to all carriers?

Free delivery on orders over €79 applies to pickup point delivery. Other delivery methods may still incur a charge.

What should I do if my parcel is late?

First, check the tracking link. If the status doesn’t change, our support team can open an investigation with the carrier.

Need help?

Our team is here to support you before and after shipping.

Have a question about a delivery time, carrier, or ongoing order? Contact us with your order number for a faster response.

Contact support
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